Email Notifications & Status Transitions

Email Notifications

Approval Email

Trigger: Admin clicks "Approve" Recipient: Customer's email (from Customer table) Template: `customer-submission-approved.hbs` Content:

• Confirmation message
• Live listing URL: `/listings/[slug]`
• Next steps: Manage listing in customer portal
• Support contact

Rejection Email

Trigger: Admin clicks "Reject" Recipient: Customer's email Template: `customer-submission-rejected.hbs` Content:

• Rejection reason (from dropdown)
• Custom message (admin-provided)
• Resubmit link: `/customer/listings/[id]/edit`
• Support contact

Email Service Configuration

Technology: Nodemailer (SMTP) Environment Variables: ```bash SMTP_HOST=smtp.example.com SMTP_PORT=587 SMTP_USER=notifications@deployment.com SMTP_PASS=<secure-password> FROM_EMAIL=noreply@deployment.com ```

Status Transitions

Submission Flow

``` Customer Submits ↓ pending_review (initial status) ↓ Admin Review ↓ [Approve] [Reject] ↓ ↓ published pending_review (awaiting resubmit) ```

Database Status Values

Listing.status enum:

• `draft`: Customer saved but not submitted
• `pending_review`: Awaiting admin approval
• `published`: Approved and live
• `expired`: Past expiration date
• `archived`: Manually deactivated