Admin Tools

User behavior analytics tracking active users, growth trends, session data, geographic distribution, and engagement metrics.

Real-time system health monitoring dashboard with status indicators, metrics, and detailed drill-down capabilities.

Performance monitoring dashboard with request metrics, error tracking, resource utilization, and database query analysis.

Comprehensive guide to admin dashboard access, authentication, and security requirements including JWT, RBAC, and 2FA.

Feature flag management system for creating, editing, and toggling features across deployments with rollback capabilities.

CI/CD pipeline monitoring with build status, accessibility compliance, Storybook integration, and GitHub repository health.

Business intelligence dashboard with KPIs, trend analysis, forecasting, and cross-deployment performance comparison.

Manage platform release announcements and version updates. Create, edit, and publish release notes with comprehensive version tracking.

Step-by-step guide for configuring email notifications, SMTP setup with Gmail, and enabling optional Slack/PagerDuty integrations for alert notifications.

Overview of Sampo's automated monitoring and alerting system with Prometheus, Alertmanager, and Grafana for real-time health tracking and incident notifications.

Step-by-step response procedures for common alerts including API outages, performance issues, and infrastructure problems with diagnosis and resolution steps.

Automated deployment using GitHub Actions and GitHub Container Registry (GHCR). Push to main branch, receive email notification, deploy to production in ~21 minutes.

Manage alpha testing feedback reports. Filter and search feedback by status, severity, category, and date range. Track and triage user-reported issues.

Overview of the Event System Dashboard showing real-time event-driven architecture metrics, event emission rates, and system health monitoring.

Comprehensive analytics and historical trends for event-driven architecture. Analyze performance patterns, error trends, and system capacity over time.

Real-time visualization of events flowing through the system. Monitor event lifecycle from emission through processing to completion or failure.

Monitor system health and view build information for web and API services. Track Git versions, build timestamps, and environment configuration.

Comprehensive troubleshooting guide for Docker deployment issues including container failures, database problems, network issues, and performance degradation with diagnostic commands and step-by-step solutions.

Quick start guide for new team members to learn the deployment system with step-by-step walkthrough, common scenarios, and hands-on exercises.

Overview of Sampo's automated Docker deployment system with built-in resilience features including validation, smoke tests, and rollback capabilities.

Guide to optimizing Docker build performance with cache analytics, Dockerfile best practices, and troubleshooting slow builds for faster deployments.

Manage failed events that couldn't be processed. Learn how to retry, resolve, or discard events and troubleshoot common failure patterns.

Troubleshoot common customer management errors and performance issues with detailed solutions.

Comprehensive tools for managing companies (customers) and their associated contacts with audit trails.

Integrate customer contacts with job listing creation using automatic contact data copying.

Edit customer information with validation and audit trail tracking for all modifications.

Create new customer accounts with User creation in atomic transaction and auto-generated passwords.

Add, edit, and delete customer contacts with soft delete and audit trail preservation.

Understand internal/external activation states and soft delete process for customer management.

Build automation rules that trigger actions in response to CRM events — assign tasks, send notifications, and update records automatically.

Create, assign, and track follow-up tasks across all organizations. Filter by status, priority, or overdue state and complete tasks in bulk.

Create and manage color-coded tags to categorize and filter organizations across the CRM.

Visualize and manage where every employer sits in your sales process using a drag-and-drop kanban board with customizable pipeline stages.

The CRM hub gives you a live snapshot of open tasks, overdue follow-ups, activity trends, and quick links to every part of the relationship management tools.

Log call summaries, meeting notes, follow-ups, and email records against organizations and listings. Search and filter across all notes in one place.

Capture and track inbound leads, score them automatically, and convert qualified leads into organization records with one click.

A complete reference for the Sampo CRM — how the pieces connect, how to manage your pipeline from first contact to closed deal, and how to automate recurring work.

Track active deals tied to organizations, estimate revenue with weighted forecasting, and log every communication against a deal record.

Define additional data fields for CRM entities — organizations, notes, and tasks — to capture information specific to your deployment.

Troubleshooting common issues, FAQs, and solutions for audit trail access.

Comprehensive tracking of administrative actions, security events, and business operations for compliance.

Regulatory compliance standards, data retention policies, and immutability guarantees.

Access and navigate the Audit Trail dashboard for comprehensive event monitoring.

Learn how the admin approval workflow manages customer-submitted job listings through a secure, multi-step process.

Security practices, audit trail access, troubleshooting guide, and frequently asked questions.

Review customer-submitted listings using the preview page and admin review checklist.

Reject non-compliant submissions with detailed feedback and enable customer resubmission workflow.

Automated email notifications and listing status transitions during the approval workflow.

Access and filter customer submissions awaiting admin review through the Customers dashboard.

QuickBooks Online integration for automated customer creation, invoice synchronization, and billing management.

Overview of account management system, organizational billing capabilities, and key concepts including members and status lifecycle.

Guide for adding, updating, and removing account members with role-based permissions and invitation workflows.

Step-by-step guide for creating new accounts with required information, optional QuickBooks integration, and creation workflow.

Best practices for account setup, member management, status transitions, and QuickBooks synchronization.

Overview of the Admin Billing dashboard, including Orders, Packages, Add-ons, and Settings tabs, with role and workflow guidance.

Use the Orders tab to monitor invoice lifecycle status, filter order records, and open order-level billing details.

Open an order row to review billing contact, line items, invoice links, and available invoice actions.

Create, edit, archive, and sync listing packages used for order billing and invoice generation.

Manage billable listing add-ons, including pricing model, visibility, activation state, and QuickBooks synchronization.

Configure invoice reminder schedules and manage QuickBooks Online connection status for billing automation.

Monitor and manage billing lifecycle states from the main Admin Orders page, including invoice-related status tracking.

Use the order detail billing panel to create invoices, record payments, and perform invoice state transitions with full context.

Create listing orders with correct billing account assignment, package selection, and optional add-ons for accurate invoice ownership.

Manage QuickBooks Online connectivity from Admin Integrations to support invoice and payment synchronization workflows.