Customer Management Overview

The Customer & Contact Management system provides comprehensive tools for managing companies (customers) and their associated contacts.

Key Features

• Create and manage customer accounts
• Add multiple contacts per customer
• View customer job listings
• Track audit trails (who created/updated records)
• Integrate contacts seamlessly with job listing creation

Architecture

Customers: Companies or organizations that post job listings

• Each customer has a User account with `customer` role
• Stores company information (name, contact details, website)
• Linked to User table via `userId` foreign key

Customer Contacts: Reusable contact persons scoped to each customer

• Multiple contacts per customer
• Contact data can be copied to job listings
• Supports soft delete (preserves audit trail)

Listing Contacts: Per-listing embedded contact information

• Automatically copied from CustomerContact when creating listings
• Isolated per listing (changes don't affect existing listings)