Managing Customer Contacts

Adding a Contact

Location: `/admin/customers/:id` → Customer Contacts section → "Add Contact"

1. Click "Add Contact" button
2. Fill in contact information:
   • Name (required): Full name
   • Email (optional): Contact email
   • Phone (optional): Contact phone
   • Role (optional): Title (e.g., "HR Manager")
   • Notes (optional): Additional context
3. Submit to create CustomerContact record

Editing a Contact

1. Click "Edit" button on contact row
2. Update fields in modal form
3. Save changes (audited with updatedAt/updatedBy)

Deleting a Contact

1. Click "Delete" button on contact row
2. Confirm deletion
3. System soft deletes (sets `deletedAt` timestamp)
4. Important: Deleting CustomerContact does NOT delete ListingContact records

Use Cases

• HR Manager for application inquiries
• Technical Lead for technical questions
• Recruiter for candidate screening