Customer Activation States

Internal vs External Activation

`isInternallyActive`: All customers (default: true)

• Determines if customer appears in admin dashboards
• Used for filtering and visibility in backend systems

`isExternallyActive`: Portal access (default: false)

• Controls customer portal access
• When true, customers can:
  • View listings in portal: `/customer/listings`
  • Track views, applications, performance stats
  • Edit or expire listings (admin approval required for edits)

Deleting Customers

Soft Delete Process:

1. Click "Delete" button on customer detail page
2. Confirm deletion in dialog
3. System sets `deletedAt` timestamp (preserves data)
4. Customer hidden from list views
5. Audit trail preserved

Restrictions:

• Cannot delete customer with active listings
• Customer with listings must have listings archived first