Admin Approval Workflow Overview

The admin approval workflow manages customer-submitted job listings through a secure, multi-step process involving preview links, approval/rejection actions, and automated email notifications.

Workflow Overview

Customer Submission → Preview Link Generation → Admin Review → Approval/Rejection → Email Notification → Listing Activation/Resubmission

Key Stages

1. Submission: Customer submits listing via public form
2. Preview Token: 7-day preview link generated (UUID-based)
3. Admin Review: Admin views submission via secure preview link
4. Decision: Admin approves or rejects with optional notes
5. Notification: Customer receives email with outcome
6. Activation: Approved listings go live; rejected go back to pending

Prerequisites & Authentication

Access Requirements:

• Role: Admin or Super Admin (RBAC-enforced)
• Permission: `customers:write`
• 2FA: Not required for customer management

How to Access:

1. Login to admin dashboard: `/admin`
2. Navigate to: `Admin → Customers`
3. Filter by: "Pending Submissions"